Email log in

[craigmillington]

I was logged out of my talktalk email account over a week ago. I attempted to log back in and it said wrong password. I attempted on another computer but again it said wrong password even though I have it stored. I clicked on the link to reset my password I have not received a message link.
Can anyone help. Thanks.

[ferguson]

I have removed that, please don't post such details in public.

[craigmillington]

The email that I'm unable to log into is:

Thanks.

[nambuso-TT]

Okay we are going to fill in the form for you, just to confirm, the email that you are unable to log into, is it the email that is listed in your community profile?

[craigmillington]

i have tried that and doesn't work for me. i have logged into talktalk mailbox manager and the 2nd email account is missing? i have 3 talktalk email addresses. any help thank you.

[nambuso-TT]

Okay thank you very much for letting me know. I will fill in a webform for you, it can take up to 24 hours for the details to be changed. After the 24 hours, the customer can try to click on the “Forgot your password?” from the Webmail login page again. Please confirm the domain of the email you are enquiring about.

[craigmillington]

i have tried the forgot the password link also. i receive nothing back?

[nambuso-TT]

Okay did you clear cookies and cache on your current browser?

[craigmillington]

i have used a different browser, still the same result and i have even tried on another PC no luck.

[nambuso-TT]

Hi there @craigmillington. I am very sorry to hear this. Could you please try to use a different browser and attempt logging in again.