No Internet

[Noldi]

1. I have 2 days with No Internet 
2. I pay for Internet 
3. Why don't have Internet  ?
4. I request to fix my Internet immediately because I need and I pay for this service. 

[Michelle-TalkTalk]

Morning,

Please post back here to confirm that your Community Profile has been updated and we can look into this for you. Please do not post any personal information on the Community.

Thanks

Michelle

[Gliwmaeden2]

@Noldi, you have a reply from staff  - they need to be able to check your community profile details to identify your account and get started on helping you. 

They won't be back on here before the morning now, but it's a good idea to make sure that your details are complete so that they can take the next steps straight away tomorrow. 

[Chris-TalkTalk]

Hi Noldi,

I'm sorry to hear that you're experiencing problems with your service. Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris