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Broadband help

For queries about your TalkTalk broadband service.

No internet connection

LiamDD
First Timer
Private Message
Message 2 of 2

My internet connection has gone down all on devices. On my router, the 'wireless' option's light has started flashing green. The other green lights (which are usually on when i have connection) have turned off. I have ensured it is plugged in properly and have reset it but still cannot get a connection.

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1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Liam,

 

Sorry to hear that you're experiencing problems with your service. Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris