email support

fusspot47 · ‎22-04-2026

I use the TALKTALK. webmail app on my iPhone but no connection for the last several days. Tried browser (SAFARI and FIREFOX) but no connection either.

fr8ys · ‎23-04-2026

Have you tried the link I posted.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

If you wish to chat online, there is a link on this page together with details of opening hours

https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

fusspot47 · ‎23-04-2026

Thank you for the reply. It is not only the iPhone App that doe not connect (anyway it is no longer available on Apple Store) but the webmail does not open in browsers on computer (Safari and Firefox) either. Tried to follow your advice about contacting TalkTalk but there is no way I can do so apart from for broadband which I do not have (live chat is indicated as an option but there is no link to it!).

fr8ys · ‎22-04-2026

Are you logging in here?

https://apps.talktalk.co.uk/myaccount/#/login.

Re the app, it might be worth deleting the app then reinstalling it.

Failing that, unfortunately, support staff are no longer available here and this will require you contact TalkTalk directly as the forum is now peer to peer and this is something we are, on this occasion, unable to help you with.
Please see the link in my signature for ways to contact TalkTalk.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.