Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Not enough bandwidth

TEZZERTIGER
First Timer
Private Message TalkTalk

on ‎11-12-2024 10:31 PM

Message 3 of 3
Why am I getting this message. Things take ages to load and TV programmes on iPlayer etc will not play. Lots of buffering
0 Likes
2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎12-12-2024 07:54 AM

Message 1 of 3

Morning,

 

I'm sorry to hear this. I've run a test on your line now which has detected a potential voice fault. Is your voice service ok? Do you have a dial tone?

 

Thanks

 

Michelle

 

0 Likes

ferguson
Community Star
Private Message TalkTalk

on ‎11-12-2024 11:01 PM

Message 2 of 3

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes
© TalkTalk 2026