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Problems accessing my Plex Server

Chainsawcharlie
Team Player
Private Message TalkTalk
Message 4 of 4

Hi, Ive spent the best part of a day trying to configure my plex media server on a nas drive connected to my pc to be accessable outside my home netwoork using cellular data on my phone

Not being a fan of upnp vulnerabilities I manually set up port forwarding on my talk talk sagem router to forward port 32400.

If I go into settings on my plex media server it disables remote access, making nothing in Plex visible over a remote network.

 

Things Ive tried:

 

I have reset router to factory settings

Reinstalled Plex

checked all permisions in plex

disabled firwalls

all to no avail

Then after googling I have discovered that talk talk use CGNAT in order to allow multiple users to share ip addresses.

 

This I am told is whats causing the problem.

 

Solutions seem to be request static IP.

 

Any thoughts please guys

 

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3 REPLIES 3

Message 1 of 4

Hi Chainsawcharlie,

 

How are you getting on, are you still experiencing problems configuring the media server? As Divsec has said, we don't supply static IP addresses


Chris

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Message 2 of 4

@Divsec 

Thanks mate

Yeah. As I suspected 

Cheers

Divsec
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @Chainsawcharlie and the one thing T T will not supply is a static IP.

 

Your post has been escalated.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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