Reported a fault, page doesn't load when trying to check on progress

[DiscoStuUK]

So my broadband speed was super slow and I did a connection test that found I wasn't hitting my minimum guaranteed download speed and that there was a problem with the line. A fault report was opened and the page told me to check back over the next 24hrs for any updates.

Whenever I try and check the progress, I just get a spinning loading symbol until the page crashes. Have tried at home and at work (where I have 200mbps hard wired internet). 

How else can I check the progress of this fault report??

[Debbie-TalkTalk]

Hi DiscoStuUK

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

[Debbie-TalkTalk]

Hi DiscoStuUK

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie