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Broadband help

For queries about your TalkTalk broadband service.

Return bag and Label

GinnyMcc
First Timer
Private Message TalkTalk
Message 4 of 4

I have been told that these have been sent, there was no bag and label in my new router box How can I get a bag and label to return old router, plugs wires etc?

Virginia
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3 REPLIES 3

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 4

Thank you, I have requested for a returns bag for you and it will be delivered within the next 3-5 working days. Is there anything else I can assist you with?

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Mandisa-TT
Support Team
Staff
Private Message
Message 2 of 4

Hi @GinnyMcc I will be able to assist you with sending a return bag, please refer to your private message to confirm the delivery details.

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Staff can get you one sent out during the week, @GinnyMcc. Confirm your home address in Private Notes for them.

 

It's in your profile area (not in this thread), via your avatar; settings; Personal Information and scroll down. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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