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Broadband help

For queries about your TalkTalk broadband service.

Return bag and label

Callie4
First Timer
Private Message TalkTalk

on ‎25-01-2025 09:49 AM

Message 3 of 3

I have just changed provider, can you send me a returns bag / label so I can return the hub.

Thanks

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎27-01-2025 07:13 AM

Message 1 of 3

Hi Callie4

 

Please can you add your name and TalkTalk landline or account number to your Community Profile, I can then send you a returns bag.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎25-01-2025 10:03 AM

Message 2 of 3

Please complete your community forum profile details for Talktalk staff to identify your account, @Callie4.

 

You need to go via your avatar,  settings, Personal information. SAVE CHANGES. 

 

Staff will respond after the weekend. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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