Router ethernet ports not working

[Pete121]

Hi there

How do I get a new router please?

[Michelle-TalkTalk]

Hi Pete,

Just checking back in to see how you're getting on?

Thanks

Michelle

[Debbie-TalkTalk]

Hi Pete121

Thank you 🙂

The router is on its way, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Debbie

[Pete121]

Hi Debbie

I've done that thanks.

[Debbie-TalkTalk]

Hi Pete121

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

Thanks

Debbie