Router not switching on

[Allie39]

• I'm having problems with my router, I turn it on at the plug, and there is no light blinking, so I am unable to access WiFi right now. This is a frustrating situation as I have 2 young children who both use the Internet for play and homework.

[Michelle-TalkTalk]

Hi @Allie39 

Do you still need assistance with this?

Thanks

Michelle

[Chris-TalkTalk]

Hi Allie39,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris