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Broadband help

For queries about your TalkTalk broadband service.

Router not working

QueenBee3
First Timer
Private Message TalkTalk

on ‎19-07-2024 10:12 PM

Message 3 of 3

My router-TALKTALK5A0A34 is not working. I need a replacement asap please. 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎22-07-2024 07:04 AM

Message 1 of 3

Hi @QueenBee3 

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

 

Thanks

 

Debbie

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KeithFrench
Community Star
Private Message TalkTalk

on ‎19-07-2024 10:24 PM

Message 2 of 3

That is your router's network name, not its make/model. You'll find that out on a label on the rear. Please can you give some idea as to what it is not doing?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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