Router not working

[Asinrutee!]

I have a Talktalk super router (sagem) it’s not working any more. The light flashes fast orange then slow orange then goes off. I have tried the reset button, when I hold it in the light never goes off just keeks flashing. I have a router of my own, I have plugged this in and everything is working normally. I assume my router is broken

[Debbie-TalkTalk]

Hi Jon  @Asinrutee! 

How are you getting on?

[Anonymous]

Morning Jon,

Thanks for the update and we'll check back in with you in a few days just to confirm that everything is working ok for you.

Michelle

[Asinrutee!]

Hi Debbie,

Thanks, I've received the new router and sent the old one back, so everything should be fine now, Ill connect it in the morning

Thanks again 

Jon

[Debbie-TalkTalk]

Hi @Asinrutee! 

Sorry for the delay. I've ordered the replacement router for you, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

[Asinrutee!]

hi, OK thanks for that info, I will wait till Monday, hopefully someone will contact me then

[Gliwmaeden2]

Staff will be able to organise a replacement router for you, but they won't be back on here before Monday, @Asinrutee!.