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Broadband help

For queries about your TalkTalk broadband service.

Router replacement

WillC1
Chatterbox
Private Message
Message 6 of 6

My wireless router Sagem is not switching on. It has loss of power. I have checked the mains power socket which is working. I will need a replacement router.

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5 REPLIES 5

Message 1 of 6

Hi WillC1

 

That's great, thanks for letting us know 🙂

 

I have sent you a Private Message with a link to a short survey for the Community.

 

Thanks again.

 

Debbie

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Message 2 of 6

Thanks Debbie. Its working now. Problem with the power adapter.

Message 3 of 6

Hi WillC1

 

Have you received the replacement router?

 

Thanks

 

Debbie

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Message 4 of 6

Hi WillC1

 

Apologies for this.

 

I've ordered a replacement router, please allow 24-48hrs for this to arrive.

 

Please let us know how you get on.

 

Thanks

 

Debbie

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WillC1
Chatterbox
Private Message
Message 5 of 6

Its a Sagemcom wifi hub if that helps