Router return bag

[hodsh1]

Hi,

Could I get a router return bag sent to a new address please? I was supposed to receive one at my previous address but it never arrived, and now I am at a new address.

Thanks!

[Chris-TalkTalk]

Thanks. I've raised an escalation to have a returns bag sent to your new address, please allow up to 5 working days for delivery

Chris

[hodsh1]

Ok all done!

Thanks

[Chris-TalkTalk]

Hi hodsh1,

Could you please update your community profile to include your:
 

• Name
• Telephone number (landline telephone number at your old address)
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
 

Thanks

Chris
 

[hodsh1]

Done! Thanks 🙂

[ferguson]

Make sure that your personal details including the TalkTalk landline number and/or account number to which this relates are complete on your community profile (click here) so that the support team can link your forum identity with your account. Also, put the address to which you want the returns bag sent in the Private notes section.