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Broadband help

For queries about your TalkTalk broadband service.

Router

Helen19721
First Timer
Private Message

on ‎02-04-2023 06:04 PM

Message 3 of 3

Helen19721_0-1680454733822.pngplease find attached screen shot of known issue regarding VPN connectivity.  we have had numerous chats with you.  this is definitely a router problem for VPNs . please can you help and provide urgent resolution.  i need to work from home,  thank you

 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎03-04-2023 07:49 AM

Message 1 of 3

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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ferguson
Community Star
Private Message TalkTalk

on ‎02-04-2023 06:26 PM

Message 2 of 3

The support team here can help with this. Make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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