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Broadband help

For queries about your TalkTalk broadband service.

STILL WAITING ON RETURN KIT

lekanhaji
First Timer
Private Message
Message 2 of 2

Can someone help me with returning my router. I have contacted Talktalk via Messenger twice who told me I would receuve a return kit in 24hrs, still waiting. Contacted Talktalk again via online chat from my account and still waiting on the return kit to arrive. I was told I would get an email to track the return kit, yet nothing.

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1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi lekanhaji,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

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