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Broadband help

For queries about your TalkTalk broadband service.

Software update Sagemcom-FAST5364

gesobf
First Timer
Private Message TalkTalk
Message 3 of 3

I have just done a speed check on my computer as my broadband has been dropping lately and have discovered I need a software update on my Sagemcom-FAST5364.

 

Could somebody help me with this please.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi gesobf

 

Your router has one of the latest firmware versions.

 

Are you still experiencing an issue with the connection/speed?

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Skynet_TX
Community Star
Private Message
Message 2 of 3

Hi @gesobf,

 

The support team here probably won't be around until after the weekend now, but will be able to help with this next week.