Can't connect to my work VPN

[lindag1]

I can't connect to my work VPN.  Our IT consultant has checked all my settings and confirm they are correct.  I can connect to my work VPN if I use a Hotspot on my phone so TalkTalk must be blocking the connection.  

[Debbie-TalkTalk]

Hi lindag1

I'm sorry to hear this.

Please can you update your Community Profile to include your name and TalkTalk landline number, I can then take a look at this for you.

Thanks

Debbie

[Gliwmaeden2]

Essential that you complete your community forum profile details, @lindag1, for staff to identify your account when they reach your thread. 

[lindag1]

It's a Sagemcom Fast 5364

[Gliwmaeden2]

This may be connected with updates to the router, @lindag1.

Which model do you have?

You'll need to complete your community forum profile details for TT staff to identify your account. 

Go via your avatar/name; settings; launch profile wizard.

Staff are not on here at weekends, and most won't be back till after the Bank Holiday, so for now the only support channels are as advertised here:

http://community.talktalk.co.uk/contactus

I'll remove your duplicate post.