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Opening UDP 6000 on HG633- help?

johnbergerrack
First Timer
Private Message
Message 5 of 5

Thought to ask here, I feel like I've tried everything I need to. If there's any context you need me to add, by all means ask.

 

Here are the settings I'm using for what I think should open up UDP 6000 on my HG633 router.

 

I created a port mapping rule with the following settings- please see screenshot: 

The internal host is my computer name, which is confirmed by looking at the active devices list, then checking my  PC's device name under 'Properties' of my computer.

 

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4 REPLIES 4

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 5

Hi @johnbergerrack 

 

That is exactly what I wanted, thank-you. How do you know it is not working, please can you telling your testing procedure. You will not be able to use a port checking website, as they are only compatible with TCP ports, not UDP ones.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 2 of 5

I am not sure what you mean, this is all I have under port mapping. The "application" titled "GT4online" is the screenshot in the first post. 

 

johnbergerrack_0-1651262438253.png

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 5

Hi @johnbergerrack 

 

That screenshot is only half of the config, please can you send a screenshot of the port mapping rule as well? Thanks.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Morning,

 

@KeithFrench - Is this something that you can provide advice on please?

 

Thanks