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TP-Link Archer D7 Test xDSL Synchronization Fail

marsneid
First Timer
Private Message TalkTalk

on ‎01-12-2024 01:49 PM

Message 5 of 5

Hi,

 

I am trying to use the Archer D7 router as it potentially has a feww added features over the standard TalkTalk hub (USB harddisk option), but I can't connect to the internet. I have set the provider to TalkTalk  and entered my phome phone number xxxxxxx@taltalk.net but it keeps on failing to connect, Are there any further options I can look at?

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4 REPLIES 4

fr8ys
Community Star
Private Message TalkTalk

on ‎02-12-2024 08:11 AM

Message 1 of 5

Hi,

Did you get it working by following the fibre Instructuons, i e. No username?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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ferguson
Community Star
Private Message TalkTalk
In response to marsneid

on ‎01-12-2024 03:43 PM

Message 2 of 5

So why are you being asked for a username?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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marsneid
First Timer
Private Message TalkTalk
In response to fr8ys

on ‎01-12-2024 02:06 PM

Message 3 of 5

Yes

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fr8ys
Community Star
Private Message TalkTalk

on ‎01-12-2024 01:54 PM

Message 4 of 5

Are you using the recommended setting here?

 

https://community.talktalk.co.uk/t5/Articles/Set-up-a-non-TalkTalk-router/ta-p/2205383

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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