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Talk Talk Wifi Hub constantly needs resetting

Robcham1
First Timer
Message 8 of 8

I have a Talk Talk Wifi router which has worked great for 2-3 years. About a week ago web pages would no longer load. (Everything looked healthy and no warnings or errors) the only way to get working again is to reboot the router. This is now happening at least once a day. Once rebooted service is fully restored until it happens again. It appears to be later in the evening when I notice it locking up. I have tried calling Talk Talk help who have not managed to help with the problem. Any ideas?

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7 REPLIES 7

Message 1 of 8

Hi Robcham1

 

No problem, please let us know how you get on.

 

Thanks

 

Debbie 🙂

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Robcham1
First Timer
Message 2 of 8

Ok Thank you. Much Appreciated  

Message 3 of 8

Hi Robcham1

 

Thanks for updating your Community Profile.

 

I have ordered a replacement router for testing, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie

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Robcham1
First Timer
Message 4 of 8

Sorry I made an error with my landline number. It’s now correct on my personal info

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Message 5 of 8

Hello,

 

Can I just confirm, is the telephone number in your Community Profile correct? Please do not post any personal information on the Community.

 

Thanks

 

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Robcham1
First Timer
Message 6 of 8

Details now updated

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Michelle-TalkTalk
Support Team
Message 7 of 8

Morning,


 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number


  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

 

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