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Broadband help

For queries about your TalkTalk broadband service.

Talk Talk online defence

Coling3
Participant
Private Message

on ‎31-03-2022 10:26 AM

Message 3 of 3

I am continually getting a your action is required pop up saying the browser extension is not set up despite trying to set it up several times.

Colin

Coling3
Labels:
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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎31-03-2022 02:19 PM

Message 1 of 3

Hi Colin, there is an issue that's being worked on by Fsecure in association with Mozilla. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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martswain
Philosopher
Private Message TalkTalk

on ‎31-03-2022 10:30 AM

Message 2 of 3

Please have a look in the SECURITY section, especially if using Firefox, topic link below.

 

https://community.talktalk.co.uk/t5/Security/Talktalk-Online-Defence-has-stopped-working-with-Firefo...

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