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For queries about your TalkTalk broadband service.

Talk talk wont allow access to my work site

TLBenno66
First Timer
Private Message TalkTalk

on ‎05-11-2024 09:43 AM

Message 3 of 3

I need to let our IT access my laptop to sort an issue.  Talk talk is blocking accesss, how can i grant access

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0 Likes
2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎06-11-2024 07:55 AM

Message 1 of 3

Hi TLBenno66, if you have spam protection turned on in HomeSafe turn it off and that should help your IT team again access.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

KeithFrench
Community Star
Private Message TalkTalk

on ‎05-11-2024 10:35 AM

Message 2 of 3

What remote access software are you using on your laptop?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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