Faulty Router

[ElviK]

HI there

It seems the last couple of.month, my router has started having difficulties keepn i ternet up. I have a very good speed to the router by my internet at speed test is poor( good on router) .

Need to restart router every 10-20 min to be able to get a good speed but this last just minutest and it drops.down again. 

Is any chance i can get a replacement router, or whom do i have to contact to get one. 

Thank you 

[Anonymous]

Hi ElviK,

Do you still need assistance with this?

Thanks

Michelle

[Debbie-TalkTalk]

Hi @ElviK 

I'm sorry to hear this.

Is this also affected wired connections?

[KeithFrench]

If the speed to the router is good but the speed from the device is poor, it is probably not the router unless it affects Ethernet-connected devices. What sort of devices are poor, Wi-Fi-connected ones, Ethernet or both?