For queries about your TalkTalk broadband service.
on 01-11-2024 10:04 AM
since wednesday I have been unable to access iplayer on my TV. I can access it on my laptop. However, I have rebooted the router twice and connected wifi on my TV only for it to revert immediately to unconnected.
green lights on the router for internet and wireless flash
i have updated my profile on community
please can someone help because I am running out of options for correction
on 06-11-2024 08:17 AM
hi Rose,
Is everything ok now ?
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 05-11-2024 08:31 AM
Hi Rose,
I'm showing the router delivered yesterday, can you confirm if this arrived ok, and have you had time to set this up.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 01-11-2024 10:12 AM
Hi
The router will usually arrive within 48 working hrs, so we are probably looking at Monday for delivery.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 01-11-2024 10:08 AM
many thanks. any idea when it will be sent and arrive?
on 01-11-2024 10:07 AM
Hi Rose,
A router is on the way to you.
Regards,
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 01-11-2024 10:07 AM
is there anyone there who can help
on 01-11-2024 10:06 AM
Hi Rose,
I've answered in your other thread, but for continuity, a new router is on the way to you, to replace your old router.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.