no internet for my television

[rosecottrell]

since wednesday I have been unable to access iplayer on my TV.  I can access it on my laptop.  However, I have rebooted the router twice and connected wifi on my TV only for it to revert immediately to unconnected.

green lights on the router for internet and wireless flash

i have updated my profile on community

please can someone help because I am running out of options for correction

[Karl-TalkTalk]

hi Rose,

Is everything ok now ?

Karl.

[Karl-TalkTalk]

Hi Rose,

I'm showing the router delivered yesterday, can you confirm if this arrived ok, and have you had time to set this up.

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

The router will usually arrive within 48 working hrs, so we are probably looking at Monday for delivery.

Thanks  

Karl. 

[rosecottrell]

many thanks.  any idea when it will be sent and arrive?

[Karl-TalkTalk]

Hi Rose, 

A router is on the way to you.

Regards,

Karl. 

[rosecottrell]

is there anyone there who can help

[Karl-TalkTalk]

Hi Rose, 

I've answered in your other thread, but for continuity, a new router is on the way to you, to replace your old router.

Thanks  

Karl.