The router will not block any outgoing traffic. Things like Homesafe & KidsSafe might, then there could be an issue on the network. You could try using another DNS server, such as Google DNS (8.8.8.8 and 8.8.4.4). To do this, log in to your router & go to:-
Dashboard > See internet settings > Manage advanced settings > Internet connectivity > DNS IPv4
Then, change the DNS dropdown box to Manually Specify DNS. Then set DNS 1 & DNS 2 to Google DNS as mentioned previously and apply the settings.
If none of that helps, then to identify where the problem is, please can you PM me (to preserve your privacy) a trace route to the site in question?
The information below is provided by TalkTalk. For confirmation, please contact @Lorrainef, the manager of the TalkTalk support staff on this forum.
KeithFrench is one of our valued Community Stars and can help with a range of issues related to wireless and networking. At times, he may ask you to send him test results via a Private Message to help analyse/diagnose an issue. Although Keith does not work for TalkTalk, he very kindly shares his time and knowledge to help others.
If you need further help or if we need to take any details such as personal information about your account, like phone numbers, account numbers, etc, one of the TalkTalk team will jump in and help out.
