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Broadband help

For queries about your TalkTalk broadband service.

Talktalk fibre down again

mantagte1
Participant
Private Message

on ‎03-12-2022 01:42 AM

Message 3 of 3

My router has slow flashing orange light yet again, so no Internet no emails no tv no nothing  and the bloody service center is down for maintenance 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎05-12-2022 07:07 AM

Message 1 of 3

Hi mantagte1

 

I'm really sorry for the delay.

 

I've completed a line test which hasn't detected any faults and your line is showing in sync and connected.

 

Is the connection working ok now?

 

Thanks

 

Debbie

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KeithFrench
Community Star
Private Message TalkTalk

on ‎03-12-2022 11:13 AM

Message 2 of 3

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first. Please try to avoid posting on here until TalkTalk has responded to you, otherwise, this will just put you further down the queue.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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