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Broadband help

For queries about your TalkTalk broadband service.

VPN Issue

RICH-JAY
First Timer
Private Message

on ‎25-05-2022 08:33 AM

Message 4 of 4

Hi everyone,

 

Similar to many other posts, e.g.: 

Solved: VPN issue - TalkTalk Help & Support

 

Been using this PC and Router combination to access my companies VPN for a long time working from home. Seems to have stopped working in the recently. VPN is standard profile through Windows. Other TalkTalk customers in my company seem to be having the same issue.

 

It appears that a small change in the Firmware is required to re-allow VPN connections.

Please can someone update the Firmware as needed.

 

Thanks

0 Likes
3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to RICH-JAY

on ‎25-05-2022 09:31 AM

Message 1 of 4

Hi RICH-JAY

 

Perfect, thanks for letting us know 🙂

 

Debbie

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RICH-JAY
First Timer
Private Message

on ‎25-05-2022 09:30 AM

Message 2 of 4

All fixed thank you 🙂

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎25-05-2022 09:25 AM

Message 3 of 4

Hi RICH-JAY

 

Apologies for this.

 

I've made a change to your router firmware, please can you retest?

 

Thanks

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