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Broadband help

For queries about your TalkTalk broadband service.

VPN Not Working

Kelly202
First Timer
Private Message

on ‎13-01-2022 08:55 AM

Message 3 of 3

Unable to access work VPN yesterday after working from home with no issues for over a year. Helpline unable to assist as unaware of any issues, however numerous other people with TalkTalk are having the same problem. 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎13-01-2022 09:53 AM

Message 1 of 3

Hi,

 

Can I also ask which VPN client you are using please? Is this microsoft?

 

Thanks

 

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎13-01-2022 09:03 AM

Message 2 of 3

Hi Kelly202

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile. We can then look into this further.

 

Thanks

 

Debbie

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