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Broadband help

For queries about your TalkTalk broadband service.

Very poor internet speed, paying for 59Mbs down & 18Mbs up, getting 40Mbs down & 14Mbs up.

Stiglet
First Timer
Private Message TalkTalk

on ‎04-07-2025 05:54 PM

Message 3 of 3

Happened about 3 weeks back but was fixed, problem was not on my property.

It's happened again, 8:38 on 3/07 reported, had com saying somebody would be in touch, it's now neatly 1800hrs on the 4/07, had no other coms from talktalk. They are useless, no wonder they're going bust.

 

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nomfezeko-TT
Support Team
Staff
Private Message

on ‎07-07-2025 08:24 AM

Message 1 of 3

Hi there @Stiglet, we are so sorry you have contacted us about an issue, please let us know if you still need assistance with this and we will be available to help. 

 

-Fez. 

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fr8ys
Community Star
Private Message TalkTalk

on ‎04-07-2025 05:58 PM

Message 2 of 3

Staff here have probably now left for the day and won't be back until Monday.

 

If you want to check the stays of your fault I'd suggest Phoning or Chat.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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