Wireless camera is being jammed.

[wJanet1]

Hope someone can give me some advice, I'm having problem with my Wi-Fi cameras being jammed, the noise is terrible, the reason is I'm having problems with our neighbours, they are gaining entry our house during the night, the reason I can't report it to the police is I can't catch them as they are jamming, the Wi-Fi, so I don't feel very safe. Is there anything that can be done to stop them from doing it.

Thanks

wjanet1.

[KeithFrench]

Hi @wJanet1 

Yes, Ethernet-connected cameras will always be best.

Possibly the cameras are outside of the range of the 5GHz band and they are using the 2.4GHz band & thus susceptible to blocking. Even if they are connected via the 5GHz band, they could be using Wi-Fi 4 (802.11n), which is also vulnerable like this.

[amahle-TT]

We sincerely apologize for the inconvenience and trust that the authorities will address this matter promptly.

[wJanet1]

Hi Keith, 

Thanks for your help, I looked at the camera info and its dual band 5ghz/2ghz, someone has suggested a hard-wired camera that isn't Wi-Fi, I'M going to contact police, to see what they can do.

Thanks

wjanet1

[mandisa1-TT]

Thank you so much for the support @KeithFrench 

Hi there @wJanet1 I am sorry you are going through this, i hope the information provided by @KeithFrench will be helpful:)

[KeithFrench]

Hi @wJanet1 

Unless your cameras support the 5GHz band & connect using Wi-Fi 5 (802.11ac) minimum to the router, it is not possible to prevent cameras from being jammed. This is done by illegal jamming devices that take advantage of a design problem in older WiFi specifications. Only WiFi 5 cameras, when connected on the 5GHz band (the 2.4GHz band has no protection from this at all), can use a facility called MPF (Management Protected Frames) to protect against this jamming. Alas, the vast majority of cameras only use the 2.4GHz band & thus protection is impossible.

I can only recommend you contact the Police straight away, just because you cannot stop them jamming your cameras, is no reason to put up with this.