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Broadband help

For queries about your TalkTalk broadband service.

Wrong Line being switched

oelevenn
First Timer
Private Message

on ‎30-03-2022 06:08 PM

Message 3 of 3

hi so i have put in an order to swap my IDNet Plan to Talktalk and what has happened is even though i put in the phone number for IDNet the other line in my house which is on Now Broadband is the one currently in plan to be swapped, I cant find any form of live support or phone number to sort this 

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎31-03-2022 08:43 AM

Message 1 of 3

Hi,

 

I'm sorry to hear this. Did you manage to get through to the Live Chat team?

 

Thanks

 

ferguson
Community Star
Private Message TalkTalk

on ‎30-03-2022 06:39 PM

Message 2 of 3

Contact details here:

https://community.talktalk.co.uk/t5/Articles/Ways-of-contacting-us/ta-p/2230529

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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