broadband cutting out

[Pierre5]

Hi, for the past 2 weeks my broadband is cutting out and then restarting itself after a few minutes

[Michelle-TalkTalk]

Morning @Pierre5 

Do you still need assistance with this?

Thanks

Michelle

[Debbie-TalkTalk]

Hi @Pierre5 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

[Gliwmaeden2]

Moving this to the broadband section for you, @Pierre5.

Staff reply during the day, Monday to Friday. 

Please ensure that you have completed your community profile for them to identify your account. 

Add your Talktalk phone number or account number in Personal Information. Go via your avatar; settings, drop down menu.....SAVE CHANGES.