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For queries about your TalkTalk broadband service.

home address

Conor16
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 4 of 4

My address is incorrect on my correspondences I receive in the post. Can this please be corrected to the address that follows below as my neighbour is receiving my letters and please also remove the London before Derry.

is XXXXXXX REMOVED FOR SECURITY REASONS 

 

Regards

Conor Murray

Conor16
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3 REPLIES 3

kanya-TT
Support Team
Staff
Private Message
Message 1 of 4

Noted @Gliwmaeden2. Can we continue assisting you @Conor16 with the correspondence issue?

 

 

Kanya

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

@sabelo-TT, the customer's details should never remain displayed on the public forum. 

 

@Conor16, I have removed your address from public view.

 

Please add it in the Private Notes section of Personal Information. Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information and scroll down to find Private Notes, for the full correct address. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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sabelo-TT
Support Team
Staff
Private Message
Message 3 of 4

A very good morning to you @Conor16, thank you for making us aware of this matter as I do apologise for any difficulties that this may have caused to you. 

 

Before further proceedings, could you please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

 

 

Thanks. 

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