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iPhone stopped connecting to wifi but other Apple devices fine

carolsmithchina
First Timer
Private Message
Message 3 of 3

Hi

I've been on fiber 65 for over a year and it’s been fine

 But  suddenly I can’t get my iPhone or iPad to connect. My Mac Studio and Apple TV are fine. 

Apple made me reset everything on the iPhone but it didn’t make any difference.

I've also switched the router on and off

I’m able to connect my phone to other wifi networks. 

can anyone help?

thanks

carol

 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi Carol

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks