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Broadband help

For queries about your TalkTalk broadband service.

internet connection

Shirlene
Visitor
Private Message TalkTalk

on ‎07-02-2026 12:07 PM

Message 3 of 3

IT SHOWS A FULL SIGNAL BUT WHEN TRYING TO ACCESS CERTAIN AREAS IT SAYS NO INTERNET CONNECTION ??  WHY IS THIS ??

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2 REPLIES 2

Philile-TT
Support Team
Staff
Private Message

on ‎09-02-2026 07:04 AM

Message 1 of 3

@KeithFrench thank you for the support. @Shirlene please answer @KeithFrench for assistance. 

Phili
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KeithFrench
Community Star
Private Message TalkTalk

on ‎07-02-2026 01:21 PM

Message 2 of 3

Please can you elaborate? It is impossible to answer your question with so few details.

 

What type of device shows a full signal? What make/model of router do you have & is this a WiFi connection? Where is this device in relation to the router?

 

What do you mean by:-

 

 WHEN TRYING TO ACCESS CERTAIN AREAS IT SAYS NO INTERNET CONNECTION 

 

Is this the same device moved to a different area of your property?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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