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Broadband help

For queries about your TalkTalk broadband service.

internet connection

Shirlene
First Timer
Private Message TalkTalk
Message 3 of 3

IT SHOWS A FULL SIGNAL BUT WHEN TRYING TO ACCESS CERTAIN AREAS IT SAYS NO INTERNET CONNECTION ??  WHY IS THIS ??

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2 REPLIES 2

Philile-TT
Support Team
Staff
Private Message
Message 1 of 3

@KeithFrench thank you for the support. @Shirlene please answer @KeithFrench for assistance. 

Phili
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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

Please can you elaborate? It is impossible to answer your question with so few details.

 

What type of device shows a full signal? What make/model of router do you have & is this a WiFi connection? Where is this device in relation to the router?

 

What do you mean by:-

 

 WHEN TRYING TO ACCESS CERTAIN AREAS IT SAYS NO INTERNET CONNECTION 

 

Is this the same device moved to a different area of your property?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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