internet not working
on 24-11-2023 01:03 PM
Message 2 of 2
my internet has been on/off for 2weeks and 2 days ago failed completely a tt engineer visited 2 weeks ago when this first happened and could find no fault with the house setup and organised an open reach guy for 2 days later who found no fault but the line to be a problem and referred back to open reach who sent another tech engineer who referred back that a line survey was required. now 2 weeks later after many frustrating calls to tt I cannot find out what is happening. Each contact with tt I am asked to do a line test ! with no internet connection how?
I am getting close to changing supplier any help please
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1 REPLY 1
on 27-11-2023 06:45 AM
Message 1 of 2
Hello,
Can you please update your community profile to include your:
- Name
- Telephone number
- Alternative contact number
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Michelle
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