For queries about your TalkTalk broadband service.
on 30-06-2024 12:18 PM
I move home six weeks after my talktalk (ex Post Office) contract ends. Can I get a reasonably price 1 or 2 month contract with talktalk?
on 04-03-2025 08:42 PM
Hi,
Please start your own thread if you require help and can't find the home move info in my account as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you
on 04-03-2025 08:35 PM
im mooving new house
on 02-07-2024 10:43 AM
Your contract is only for the price you negotiated for the period. After this expires you move automatically to a a rolling contract based on the full cost of your services.
This is then subject to a 30 day notice of cancellation of those services,allowing you to leave without penalty.
If you were still in a contract and gave notice there are penalty fees attached.
You can find the terms and conditions of your contract at the bottom of each webpage using the links.
You can therefore give notice at any stage after the start of the last month of your contract, so the timing of doing so is up to you.
Don't cancel your direct debit as there may be charges for services or a refund if you have overpaid.
on 02-07-2024 10:07 AM
1. I am moving to EU
2. If my legal contract is ending why do I need to cancel with 30 days notice??
on 30-06-2024 12:32 PM
No, there is a minimum of 18 months, and moves to make a minimum of 24 months in line with other broadband providers.
If you are moving have you considered arranging moving with TalkTalk.
If moving to a new provider, remember you must give 30 days notice to cancel your existing broadband. To do so you will need to phone the loyalty team.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#