no constant light on browser and slow internet

[maybrick1]

I have no constant light on router and PC is slow too respond, I have done a reset  on the router and a restart on the PC but no improvement (oap user).

[Michelle-TalkTalk]

Hi @maybrick 

Do you still need our assistance with this?

Thanks

Michelle

[Michelle-TalkTalk]

Morning,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

@maybrick1, add your Talktalk phone number or account number in Personal Information details so that staff will be able to identify your account. 

They will be on here during the day to respond to your query. 

Go via your avatar; settings,  drop down menu......Personal Information. Scroll down to SAVE CHANGES.