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Patreon being blocked by internet

Jessica1708
Chatterbox
Private Message TalkTalk
Message 18 of 18

I have always used Patreon to download stuff.  I went to one of a creator I usually download from and the page isn't loading correctly, I have checked everything which is recommended, I have tried to use another internet browser such as Firefox, Yahoo, however I am experiencing the same problem on that. When it comes to downloading I get connection error.

 

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17 REPLIES 17

Message 1 of 18

It's always a pleasure, take and have a great weekend ahead. Remember you are always welcomed for assistance.

 

 

Kanya

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Message 2 of 18

Ok perfect, Thank you for your help and time.

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Message 3 of 18

I guess this is how it will work from now on onwards you can always reset your settings after finishing using this website.

 

 

Kanya

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Message 4 of 18

That appears to have worked, I can now see thumbnails and download content

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Message 5 of 18

Can you try and switch everything off. And see what happens.

 

 

Kanya

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Message 6 of 18

I have added this website yet same issue. I didn't have KidSafe on.

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Message 7 of 18

Can you please see if you can add this URL you go to Manage Security > then to Kid Safe - kid safe settings, where you can add this website.

 

Kanya

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Message 8 of 18

I do yes

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Message 9 of 18

Do you have access to your myaccount? 

 

Kanya

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Message 10 of 18

I've did all those steps and still have the same issue

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Message 11 of 18

Okay, I have now added this website. Can you please restart your router and refresh your web browser Before trying again.

 

 

Kanya

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Message 12 of 18

I know its a nightmare, Especially when it used to work! 😓

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Message 13 of 18
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Message 14 of 18

No worries, let's give it a try, please copy the exact URL you are using there and share it with me.

 

 

Kanya

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Shirltay1
Team Player
Private Message TalkTalk
Message 15 of 18

Hi, I am still having the same issue. The only way around it is to use a VPN. I just wish TalkTalk would sort this out. 

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Message 16 of 18

Yes It is. I've always used this website previously and had no issues..

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kanya-TT
Support Team
Staff
Private Message
Message 17 of 18

Hey there, @Jessica1708. Perhaps we can add this website on our end and see if it will work, but I'll need you to confirm if this is happening to Patreon only?

 

Kanya

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