slow laptop speeds

[neilsumner]

Service to the router is apparently good at around 70mb. My laptop is only getting around 6 though. Router at the front of the house, I am in the back. Small terraced house not a mansion. Even the TP link extender, it only shows 3 bars out of 5 at best. That was still the case trying it in the same room as the router. My laptop is a Sony Vaio. How can I check how well, or how to improve the signal from the router?

[Michelle-TalkTalk]

Hello,

How are you getting on?

Thanks

[KeithFrench]

Slow speed, intermittent dropouts, breaks in the signal or no signal on some or all devices or no internet access might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a byproduct of the popularity of Wi-Fi.

Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

The next stage involves sending out a guide to you to help you get me some important diagnostic results so that I can analyse them for you and recommend changes to your router configuration to solve them.

I only send this out to people who request it.

[ferguson]

Which make/model of router do you have?

Subject to that, our resident expert @KeithFrench may be able to help.