Anything stored in webmail cannot be guaranteed by Talktalk, @wilma311. If it's gone, it's gone.
You need to create your own backups of both emails and contact lists.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here
How to contact TalkTalk Broadband - TalkTalk Help & Support
