Blocked from sending emails

[Petercommunity]

Can I request my emails be linked to my account please.

Do I have to include icloud addresses too?

[siphosethu-TT]

Great news, I'm glad I can help. Thanks

[Petercommunity]

Both emails now working again properly thank you

[Petercommunity]

Hello.

My email is now Sending again thank you but my wifes' as mentioned in My Profile still isn't working. Do you know if this could be escalated please?

[siphosethu-TT]

We are currently having that sorted out, as we speak the back-office team is working on it. I don't have a timeframe as to when it will be working again but please just keep testing each day. Thanks

[Petercommunity]

Red banner at top of page reads:

"You are no longer able to send emails. You need to subscribe by 8 September 2025 to regain full access to your account"

[amahle-TT]

Hi there, please confirm what banner appears on webmail.

[Petercommunity]

Thanks for that Amahle. Do you know how long it takes for the Send function to be restored as still not able to send yet?

[amahle-TT]

Thank you, I have checked on your account and the emails are already linked 

[Petercommunity]

Just realised I should have replied here.

Yes, profile completed.

[Petercommunity]

Hi I'm done. (I just don't know how to 'reply to posts' unfortunately. There's no info.)

[amahle-TT]

Hi there, please do let us know when you are done, thanks.

[fr8ys]

Any email addresses that use the TalkTalk settings should be included.

Have you completed the required information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you