Blocked from sending

[EveMc]

Hiya, I've suddenly today had the message that I am blocked from sending emails.  I am receiving emails.  I have changed my password twice, logging out completely each time but no change.  Same sending emails via laptop & mobile.  Any suggestions how to fix it please?  thanks 

[Philile-TT]

Are you using webmail to access your emails? 

[Philile-TT]

@Wilfred42 thank you for the update. Glad to hear that it has been resolved. 

[Wilfred42]

Had trouble resetting password, this  has now been resolved by Help Centre.  Now find I am blocked from sending emails.

Help please

Wilfred42

[Philile-TT]

@fr8ys thank you for your support. 

[Philile-TT]

@EveMc I will look into this for you. Is there a red banner prompting you to sign up to EveryMail? 

[fr8ys]

@EveMc 

Another customer is reporting a similar issue so could you reply please, or advise if the issue has cleared or been resolved elsewhere.

I have raised this with the forum manager too as a potential trend in case it's a new fault that needs a global solution.

Thank you.

[fr8ys]

Have you tried using webmail?

Have you ever received an email about subscribing to Everymail or when logging into webmail do you see a red banner?

Please see here for more details if so.
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M19473...
Please post back once you have actioned if you believe your emails require linking.

Staff or not back until Monday now to be able to help you.

Thank you.