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Blocked my email address by mistake

tradewinds1943
First Timer
Private Message TalkTalk
Message 6 of 6

Before Christmas I was plagued by SPAM TT emails and putting and blocking them into their boxes. By mistake I put my email address into the Blocked Box therefore I cannot get incoming emails except from TT. I can send out emails but I use a different email address for a reply.

 

How can I unblock my email nominated email address so i can receive emails?

 

Your help please?

Cyderman FH researcher
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5 REPLIES 5

Message 1 of 6

Hi cyderman43, do you mean you created a filter to block mail senders that were spamming you? Please send me a personal message with the affected TT mailbox so that I can check your mailbox for you. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 6

I am using TT webmail to look at my mail and I can send mail. I use Microsoft Outlet to receive and send mail for my other email address.

 

I would think the blocked file would in my account.

 

Since this problem I not received any mail in my TT email address into my Microsoft Outlook recieve box.

 

Hope this helps?

 

Cyderman FH researcher
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Billx
Enlightened One
Private Message TalkTalk
Message 3 of 6

Are you using TalkTalk Webmail or something else, to see your 'Boxes'?

 

Bill

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tradewinds1943
First Timer
Private Message TalkTalk
Message 4 of 6

Blocked Box is a name I created. TT must have list of blocked messages so they can remove my email address from my list so I can receive messages. Its strange I can still receive some messages from TT and some other people and companies but I am changing my new email address to companies that need to inform me of anything. 

Cyderman FH researcher
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Billx
Enlightened One
Private Message TalkTalk
Message 5 of 6

Which Webmail or which email client app are you using? I think staff will require that.

And what's a 'Blocked Box'.  That's new stuff for me.

 

Bill

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