cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Bombarded with emails about out of date version.

GBy123
Whizz Kid
Private Message TalkTalk
Message 2 of 2

For the last two weeks I have been receiving numerous emails saying -  Notify My TalkTalk email.  Email notification NEW VERSION.    We wrote to you earlier this year as we noticed you may  be accessing  your TalkTalk email using out of date version.  They will not be supported and asking me to verify this mail.   To Update - Click link (when hovered over it, link appears to be dropbox.com)       They are coming from different addresses - mostly from icloud, but now aol etc.    Obviously this is a scam - I have forwarded to phishing@talktalk and deleted them.           

I am now getting four or five a day and do not know how to stop them - or if TalkTalk are doing anything - they may get fed up with me sending them on to them too.

I do not normally get any spam and this is extremely annoying.   It does worry me where it started and that they keep saying about an older version, but as far as I am concerned nothing is wrong with mine.

Any help or suggestions welcome.   Thanks.

 

Incidentally, although I tick the box Email Me when someone replies, I never get any although they do reply on community which is great.   

 

0 Likes
1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Keep sending them to Spam.

 

It's not particularly to do with Talktalk, but the fact that someone  / people have harvested your address from somewhere and you'll find this sort of thing happening in flurries of activity. It may then go quiet for a bit. 

 

I get the same with Hotmail, @GBy123.

 

You can track when it was harvested in the https://haveibeenpwned.com/ search engine.

 

 

Gliwmaeden2, a fellow customer.