Ask us about your TalkTalk email account and Webmail.
on 04-03-2025 05:16 PM
I have a Mackbook Air, running Microsoft Outlook (latest version) and suddenly I can't send emails via the TalkTalk server.
I can send them via Gmail, on the Mackbook and I can send emails via TalkTalk on my iPad and iPhone ...
I have reset my password / and checked the servers settings to no avail.
I was getting a message "5.7.1 reject for policy reason" when I try to send from the Macbook ....
Any Ideas?
on 06-03-2025 07:58 AM
Thanks for letting us know it's sorted. It's not uncommon for mail accounts to get corrupted in mail clients. I'm glad it's working now.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 05-03-2025 04:34 PM
OK Ady, I removed the TalkTalk account from Outlook, reinstalled it and all seems to be OK now - I wonder what happened.
Hey Ho - I guess we'll never know .
Robert
on 05-03-2025 09:33 AM
Hi WelshRRH, have you tried removing the account from the Macbook restarting the mail app, readding the account, restarting the app again and the testing?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.