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Ask us about your TalkTalk email account and Webmail.

I can no longer send mail via Talktalk from my Macbook Air

WelshRRH
Whizz Kid
Private Message TalkTalk
Message 4 of 4

I have a Mackbook Air, running Microsoft Outlook (latest version) and suddenly I can't send emails via the TalkTalk server. 

I can send them via Gmail, on the Mackbook and I can send emails via TalkTalk on my iPad and iPhone ... 

I have reset my password / and checked the servers settings to no avail. 

I was getting a message "5.7.1 reject for policy reason" when I try to send from the Macbook .... 

 

Any Ideas? 

Robert
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3 REPLIES 3

Message 1 of 4

Thanks for letting us know it's sorted. It's not uncommon for mail accounts to get corrupted in mail clients. I'm glad it's working now.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 4

OK Ady, I removed the TalkTalk account from Outlook, reinstalled it and all seems to be OK now - I wonder what happened. 

 

Hey Ho - I guess we'll never know .

 

Robert

Robert

Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi WelshRRH, have you tried removing the account from the Macbook restarting the mail app, readding the account, restarting the app again and the testing?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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