CURRENT PAYING TT CUSTOMER - PLEASE LINK MY EMAIL ACCOUNT TO MY TT BROADBAND ACCOUNT

[Rubyroo171]

I am able to receive emails but no longer able to send any.

[amahle-TT]

Thank you @ferguson 

[ferguson]

@amahle-TT 

I had already taken the precaution of removing it, but thanks for confirming. 

[amahle-TT]

Please do refer to your private messages, thanks.

[amahle-TT]

Thank you for confirming, I will remove your personal details here in public. 

[ferguson]

@siphosethu-TT 

I assume you did not mean to post it in public?

[Rubyroo171]

xxxxxxxxxx

[siphosethu-TT]

Now can you please provide the part of your email address that is before the '@' symbol?

[siphosethu-TT]

Please stay with me till we done running checks okay.

[siphosethu-TT]

Thank you

[Rubyroo171]

Its talktalk.net

[Philile-TT]

Could you please tell me the last part of your email address? This is the section after the @ symbol.

[Rubyroo171]

I mainly use my Samsung Galaxy S24fe but also use my HP laptop

[Philile-TT]

I need to know what device are you using when accessing your email?

[Rubyroo171]

Hi I am not able to send to any recipients

[Philile-TT]

Okay, I will run a diagnostics test. Are you unable to send to all receipts or to certain emails? 

[Rubyroo171]

i am using webmail

[Philile-TT]

This could be a problem with the email services as the email is currently linked on the account. The same email that you wrote in the private notes. Just to confirm are using webmail or mail client? 

[Rubyroo171]

There is no red banner when i try to send email

[Philile-TT]

You are currently unable to send emails? Is there a red banner on the email stating that you sign up to EveryMail? 

[Rubyroo171]

Hi

I dont recall receiving anything . 

However when I try to send an email Iget a pop up

com.quickemail.quicklogon.emailonlinecore.data,ent,,,

My apologies for being so vague but unfortunately I am not computer literate,